A Beginner's Guide to ServiceNow

Get Started on your ServiceNow journey today!

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Highlights

Introductory knowledge of ServiceNow and its module and architecture
Setting up a personal developer instance
Navigation across the Now Platform
ServiceNow data structures
Hands-on guide to building an application on ServiceNow

Certificate

Yes

Level

All Levels

Language

English (US)

Course Details

Prerequisites

Preliminary knowledge of software development cycle.

Course Description

ServiceNow is a platform that provides services to automate the cloud-based workflow environment. It helps organizations to improve their overall business efficiencies and manage their services.

This course will be taking you through the basics of ServiceNow. We will be covering some of the data types in ServiceNow, various components of the App Engine Studio, Service Portal and Integration Hub. The final module of the course also involves a hands-on development of a To Do application in ServiceNow.

Course Content

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Chapter : Course Instructions

Lecture : Navigation across the course

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Chapter : Introduction to ServiceNow

Lecture : All About ServiceNow

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Content 1: What is ServiceNow?
Content 2: ServiceNow Architecture and Capabilities
Content 3: ServiceNow Modules

Chapter : Getting Started with the Now Platform

Lecture : Personal Developer Instances

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Lecture : Navigation and Components

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Chapter : Data Structures in ServiceNow

Lecture : List and Forms

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Lecture : Catalogue Items

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Lecture : Agent Workspace

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Lecture : Import Sets

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Lecture : Transform Map

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Chapter : IntegrationHub

Lecture : Flow Designer

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Lecture : Triggers

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Lecture : Actions

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Lecture : Spokes

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Chapter : Hands-on : Build a To Do Application

Lecture : Data Model

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Lecture : User Experience

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Content 1: How to create a Catalogue item from the App Engine Studio?
Content 2: Create To-Do Catalogue items
Content 3: How to access Catalogue Item Form
Content 4: Workspace : UI Builder

Lecture : Logic and Automation

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Lecture : Security

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Chapter : Final Quiz

Lecture : Beginner's Guide to ServiceNow : Quiz

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Instructor

INTEGRTR

INTEGRTR is an enterprise technology startup that helps enterprises in their digital transformation journey to the cloud.

We are spread across 2 continents with INTEGRTR GmbH (founded 2019) based in Hockenheim, Germany and CloudIntegrtr Software Services Pvt Ltd (founded 2016) in India having offices in Gurugram and Bengaluru. With a soaring clientele spanning different continents (Europe, Asia, Australia), we’re currently expanding to new geographies.